Copilot Studio & Agentic Automation
Copilot Studio: AI Agent for Productivity Improvement
From AI Assistant to Agentic Workflow Automation — Smarter Processes, Stronger Teams
About This Course
Go beyond chatbots — build autonomous AI agents that think, plan, and execute.
This two-day bootcamp is specifically designed for non-technical professionals who want to bridge the gap between simple AI chatting and advanced “agentic” automation. You’ll evolve from basic prompting to designing autonomous assistants that can think, plan, and execute tasks independently within the Microsoft ecosystem — all without writing a single line of code.
Using Microsoft Copilot Studio, you’ll build custom AI agents that connect to real-world enterprise data — from SharePoint and OneDrive to public websites — and automate end-to-end departmental processes. Learn how to design conversation flows, integrate knowledge sources, and trigger workflow automation through Power Automate.
By the end of the programme, you’ll have a fully functional AI agent deployed to Microsoft Teams, ready to manage a real process from your own department — complete with human-in-the-loop guardrails for responsible and accurate task execution.
Course Outcomes
What You Will Learn
Differentiate between standard AI chatbots and autonomous agentic workflows.
Build custom AI agents using a visual, no-code interface.
Master agent logic including Topics, Triggers, and Entities for structured business tasks.
Integrate enterprise knowledge from SharePoint, OneDrive, and public websites.
Automate repetitive tasks by triggering simple Power Automate workflows from an agent.
Adopt a “Human-in-the-Loop” mindset for responsible and accurate AI task execution.
Programme Overview
What This Course Covers
Day 1 — Agent Architecture & Knowledge Integration
Day 2 — Actions, Automation & Orchestration
Interested in the full session plan and detailed agenda?
Request Full AgendaTarget Audience
Who Should Attend
This programme is designed for non-technical business professionals who want to build autonomous AI agents and automate departmental workflows — no coding background required.
Past Enrolments
Companies That Have Enrolled in This Course
Ready to upskill your team?
RM 3,500 per participant · HRDF / HRDC Claimable
We also offer customised in-house sessions for organisations. Share your team size, departments, and preferred dates — we'll tailor the programme for you.
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